Introducing The Disconnected Customer.

Sponsored by Thunderhead

For more insight into how you can communicate better with your customers download the research report on customer engagement now.

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Report prepared by: YouGov Research Ltd.

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Full UK research report
Full US research report
UK Retail Banking report
US Retail Banking report
UK Insurance report
US Insurance report
US Utilities report

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Reconnect with customers

Across sectors such as insurance, banking and utilities customers are calling for more personal communications from their service providers.

Thunderhead's survey of UK and US customers reveals that people aren't happy with the communications they receive.

90% said they don't think their communication needs are being met, and 60% agreed that their service provider communicates with them on its terms.

For more insight, download the research by completing the form.

 

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